We are here to help. If you have been affected by COVID-19 or a natural disaster, access your Account Manager. Or, call 1-800-723-4016. For other customer service needs, please call 1-800-727-7000.

After You Sign

Managing Your Account

Account Manager

Ford Credit online??Account Manager?is the easiest way to pay your bill, keep tabs on your account and chat with us if you have questions.? Account Manager gives you the ability to:?


  • Schedule a payment?
  • Set up automatic payments?
  • Change your due date (see our how-to video below)?
  • View statements and payment history
  • See how much is owed (“payoff”) on your account
  • Check your lease-end date?
  • Setup text* and or email alerts


To register for online access you will need your account number, which is provided with the first billing statement. ?Registration can be completed using desktop, phone, tablet or the FordPass? app.**

FordPass. Making your journey easier.?

At Ford we aim to keep you moving freely.? The FordPassTM? App** takes what you used to do with multiple apps and does it in one. This one-stop mobility app provides features to help you move through your day smarter, better and easier than ever before.? Join us, and discover what we mean when we say "Go Further".?

With FordPassTM?you can you can manage both your Ford Credit account and vehicle in one smart app:

  • Pay your Ford Credit statement and view payment history
  • Find, reserve and pay for parking ahead of time
  • Unlock and start your vehicle if equipped with optional SYNC??Connect***
  • Schedule maintenance
  • View your owner’s manual
  • Contact your dealer and more?

Learn more about FordPass


**Message and data rates may apply.

**Available via a download and compatible with select smartphone platforms.? Learn more at Fordpass.com. Message and data rates may apply.

***SYNC Connect, an optional feature on select 2017-2018 model year vehicles, is required for certain features. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store??is a service mark of Apple Inc. Android, Google PlayTM?and the Google Play logo are trademarks of Google Inc.


Questions about your account or looking for other ways to make a payment? ?Ford Credit is always here to help.

Popular Articles

Person looking over Ford Credit online document on computer tablet

Understanding Your Ford Credit Billing Statement

A closer look at your billing statement

Young woman walking atop block letters spelling the word GAP

Optional Add-on Protection Products

There are many worth considering. What you need to know

Young woman in casual dress on town main street

Improving Your Credit

All about debt: the good vs. the bad

Questions About Ford Credit?